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Built for you. Backed by Sanlam
Find healthcare that meets you where you are at.
Coming soon:
A reimagined
medical scheme.
Built by Fedhealth, backed by Sanlam.
that give you more.
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Medical aid for employers
Medical aid for employers
Quality healthcare and wellness benefits matter to your employees. Attract and retain top talent with a comprehensive range of plans that suit their needs.
Quality healthcare and wellness benefits matter to your employees. Attract and retain top talent with a comprehensive range of plans that suit their needs.
Seamless implementation
Personalised service
Tailor-made solutions
Transparent communication
Don't miss out on these exciting activities
Don't miss out on these exciting activities
Our values
Affordability
By offering a wide range of options that can be tailored to your unique needs, both in terms of benefits and payment structures, you enjoy real control over your benefits and medical aid expenses. We believe that quality healthcare should be accessible and within reach, and that affordability should never mean compromising on care.
Customisation
We ensure that your plan fits your life – not the other way around. Every person’s health journey is different, so we allow you to personalise your benefits to suit your lifestyle, health needs and financial goals. This means you can choose from a wide range of plans and structures, rather than being forced into a one-size-fits-all package. It’s about giving you ownership and flexibility, so you can build a plan that evolves with you..
Inclusivity
We believe medical aid should work for more people, more of the time, at any stage of their life or career. Whether you’re young and healthy, starting a family, building a career, or looking for more comprehensive cover, you deserve medical aid that meets your expectations. We are committed to breaking down traditional barriers to care and supporting a diverse community of members – ensuring that everyone feels seen, supported and included.
Simplicity
You deserve to know exactly what you’re getting, without unnecessary jargon or unexpected surprises. We aim to make healthcare clear, straightforward and easy to understand, so you can make confident choices without confusion. While medical aid will always be complex, by stripping away the complexity as much as possible, we help you feel empowered, because peace of mind starts with knowing where you stand.
Trust
When you need support most, you know your scheme will be there. We’re dedicated to earning and keeping your trust through transparency, reliability and genuine care. From clear communication to dependable service and prompt support during difficult times, you can count on us to deliver what we promise. Trust is the foundation of our relationship with each member, and it’s something we work hard to uphold every day.
Latest news and articles
Latest news and articles
Frequently Asked Questions
Frequently Asked Questions
Can I get medical aid if I’m already pregnant?
Yes, you can take out medical aid (as an individual medical aid member) if you’re already pregnant, although any costs associated with your antenatal care and the birth of your baby will not be covered by your new medical aid.
What’s the difference between medical insurance and medical aid?
Medical insurance is designed to pay you out for daily expenses while you’re in hospital. You need to be in hospital for at least three days, and your daily amount won’t cover your entire medical bill.
Medical aid, on the other hand, is designed to cover all costs involved with being admitted to hospital, including the anaesthetist, any specialists you use, and take-home medication. Depending on the plan you choose, your cover for your hospital stay can be unlimited.
What do hospital plans cover?
Hospital plans mainly cover the treatment costs if you’re admitted to hospital such as ward costs, theatre fees, and accounts from other in-hospital providers such as anaesthetists or radiologists. Hospital plans also typically cover emergency medical expenses, whether you are admitted to hospital or not. To qualify as an emergency, the condition or event must be unexpected and need immediate treatment, for example treatment in the casualty ward of a hospital, trauma counselling or emergency medical services.
Contact Us
Contact Us
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Talk directly to customer service consultants using the Flexhealth member app
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Looking for Something?
Meet Naledi, our AI agent, ready to help you find the right medical aid plan. Already a Flexhealth member? Naledi can help you with a claim, answer your general queries and give you information on scheme benefits, rules and more.
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